Universal Personnel Services
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ALL TRAININGS ARE AVAILABLE FOR ON-SIGHT

Current Training Offering

Current Training Offering

Current Training Offering

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Current Training Offering

Current Training Offering

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Additional Trainings

Trainings offered

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PERFORMANCE MANAGEMENT SERIES

PHASEI:THE PRE-DISCIPLINARY PROCESS 

Engagement Strategies to Improve  Employee Performance 

This workshop is designed as the first sequence of courses in the disciplinary process. It is the least invasive approach in the disciplinary process and is vital in supervisors recognizing behaviors that may require remediation prior to more serious disciplinary actions taken. 


PHASE II: DISCIPLINARY PROCESS 

Progressive Discipline: Employee  Performance and Accountability

This workshop is designed as the second sequence of courses in the disciplinary process. It  entails the written, documentation phase of discipline up to but prior to dismissal.

PHASE III: THE COMPLETE PROCESS  

Writing Effective Evaluations

This workshop is a part of the performance management training series. It embeds essential aspects toward improving employee performance or detailing areas for improvement based on effective written documentation.

COMMUNICATION SKILL-BUILDING SERIES

PHASE I: HOW TO BEGIN 

Communicating with Difficult People

This workshop is designed to assist organizations with how to identify, address and prevent difficult behaviors that may occur within an institution. Most important, how to work with employees with specific difficult behaviors will be addressed to lessen or eliminate ongoing issues that are negatively impacting staff and the efficiencies and effectiveness of the organization. 

PHASE II: HOW TO PREVENT 

Preventing Bullying and Hostile 

Environment in the Workplace

This workshop is designed to assist organizations with how to recognize, address and when necessary investigate issues that are claimed as bullying and hostile work environment. It will also address how to appropriately discipline employees who engage in this behavior. 

  

PHASE III: HOW TO RESOLVE 

Strengthening Strategic Alignment

This workshop will address how organizations can develop a deeper understanding of purpose and focus that centers on the vision and mission. A hands-on approach will be utilized to demonstrate how to develop internal goals within departments as well as employee-based goals. These “take-aways” will provide long-lasting tools and strategies organizations can continue to use improve upon.

DIVERSITY RECRUITMENT

This workshop is designed to build a comprehensive approach in hiring a diverse workforce that can be sustained over time. It will utilize hands-on tools to assist employers with evaluation of recruitment efforts and if there is a return in investment.

Menu Of Services

Options

The following items detail the Menu of Services offered by UPS. These services will be specifically catered to meet the needs of the clients we serve. This is not an exhaustive list of all the offerings but provides a broad overview of each service provided. A La Carte options are available as well. All trainings are on-sight eligible.

Package Groupings

These can be catered to the agencies choice.

Package #1

Professional Development:

1. Effective Strategies to Improve Performance 

2. Performance Improvement Plans 

3. Reshaping & Staffing Departments 

4. Strategic Planning and Goal Alignment     

5. Cohesive and Comprehensive Evaluations    

Package #2

Negotiations/Mediation:

1. Contract review and analysis 

2. Comprehensive discussion(s) and recommended   revisions 

3. Develop strategic positions 

4. Direct negotiation services (i.e. negotiators)    

5. Direct mediation services 

Package #3

 Restructure/Reorganization :

1. Needs based assessment and analysis of department(s) 

2. Strategically designed survey(s)  

Onsite interviews 

3. Data and website reviews 

4. Detailed organizational overview and recommended revisions 

5. Job description analysis  

6. Reconstruction/Construction of job descriptions 

7. Organizational Chart update(s) 

Package #4

 Investigations : 

1. Onsite interviews 

2. Extensive document & data review 

3. Detailed analysis and assessment 

4. Comprehensive and detailed report with factual findings 

5. Detailed evidentiary data included 

6. Phone and in-person meetings as needed 

Package #5

Strategic Development : 

1. Deep analysis of organizational vision, mission, and purpose in relation to functionality 

2. Goal analysis 

3. On-site interviews 

4. Detailed report of organizational positioning and recommended changes for strategic development 

5. Goal review and alignment of strategic goals

Package #6

Recruiting : 

1. Detailed analysis and report of recruitment efforts 

2. Targeted approach for recruitment 

Define hard-to-fill assignments  

3. Recommendations and support in drawing top candidates to all positions including hard-to-fill 

4. Liaison in developing partnerships with entities to build bridges and/or agreements for recruitment

Package #7

Classification/Position Review :

1. Organizational and position(s) overview 

2. Market survey and analysis 

3. Compensation review with market alignment analysis 

4. Recommended revisions/changes to job description 

Revision and update of job descriptions 

Package #8

Branding/Marketing : 

1. Detailed analysis and report of branding efforts 

2. Define new ways to market and brand to enhance visibility and marketability 

3. Define successful and innovative strategies to advertise

Package #9

A La Carte

1. Employee Handbooks

2. Other items upon request

Universal professional personnel services

A- La Cart Human Resource Trainings

COLLECTIVE BARGAINING

Navigating the Benefits Packages and Negotiating the Impacts and Effects

Navigating the Benefits Packages and Negotiating the Impacts and Effects

  

Understanding the Medical Requests 

for Proposal Process (RFP)

Every employer is charged with determining if the medical plans provided are cost effective and meeting the needs of employees. The challenge is knowing if, when and how to begin. An RFP is the first step in the process that can produce the results of how competitive or not the medical plans are for the employer. This workshop is designed to teach participants what an RFP entails and assist employers determine if they are prepared to conduct and RFP as well as the approach needed to embark on this path.

Navigating the Benefits Packages and Negotiating the Impacts and Effects

Navigating the Benefits Packages and Negotiating the Impacts and Effects

Navigating the Benefits Packages and Negotiating the Impacts and Effects

After an employer makes a decision regarding a medical plan, understanding what is being provided and if the plans are what is needed is another task. Reviewing the fine details of a plan can provide an employer insight into whether it is truly meeting the needs of the employees and if there are changes that can be made to provide cost-savings. This approach also involves how and what to negotiate using various models including shared costs, capitation and other aspects based on changes in the law such as the Affordable Care Act (ACA). This practical workshop will assist employers with varying approaches in navigating their best course of action in finding affordable and comprehensive benefits plan(s). 

The Interactive Process

Navigating the Benefits Packages and Negotiating the Impacts and Effects

Health Care Reform Updates

  

All employers are required to understand the American with Disabilities (ADA) Act as well as how to implement various procedures related to the Act. The failure to follow the requirements of the Act can lead to significant liability for employers. Along with substantial penalties, employers will still be required to apply the various ADA regulations including the basic understanding of when the employer has been put “on notice,” what it means to implement possible reasonable accommodations and how often show the employer engage in the interactive process. This workshop is designed to teach the essential components required to appropriately understand and appropriately address the ADA regulations and the interactive process.

Health Care Reform Updates

Health Care Reform Updates

Health Care Reform Updates

Since the inception of health care reforms, namely, the Affordable Care Act (ACA), employers have been challenged with the implementation processes as well as what to expect over the course of each year. This workshop will assist employers understand what is changing over time and strategies for implementation. In addition, it will address how and what aspects require collective bargaining. 

Diversity Recruitment

Health Care Reform Updates

Diversity Recruitment

Building a Culture of Competency 

This workshop is designed to build a comprehensive approach in hiring a diverse workforce that can be sustained over time. It will utilize hands-on tools to assist employers with evaluation of recruitment efforts and if there is a return in investment.

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